Christine Bell makes a nice case for CustomerSource over at the Executive Insight blog on Dynamics Live.
If you're not using CustomerSource you're missing out. Go sign up now. Use it for a while, then come back to this post. Go ahead, try it right now. I'll wait.
If you're using CustomerSource you know that part of the problem with it is that there's so much in there that it's hard to find things. I regularly have people tell me that it's easier to find the link to service packs on DynamicAccounting.net than on CustomerSource.
If you want to make a difference, head on over to Christine Bell's post and add some feedback. Personally, I wish that search (both KnowledgeBase and Full Site) worked better. That's the feedback I'll be adding.