23 February 2009

Project Accounting Customer Frustration

Over at Dynamics GP Land, Steve Endow is so frustrated with connecting customers to Project Accounting that he has a 2 part blog entry on it! The core issue is that Project Accounting uses a behind the scenes 5 digit alias to connect back to the customer number and it doesn't work the way you would expect it to. In most cases, this is invisible to the user but every once in a while when reloading PA or installing things later it's possible to break this link.

The fix is easy for one customer, open the customer and click the project button. That's not terribly useful when there are thousands of them. We have a script internally to deal with this and it's nice to see Steve publishing a fix as well.