David Musgrave and a number of other bloggers have highlighted the UnRuly Lades of Dynamics GP. Based on the blog posts, the UnRuly Ladies are designed to provide a level of support and resources for partners beyond the Knowledge Base. Their job is to help untie the knots of unresolved items. I don't have any experience with them yet but you can be sure that I'll blog it when I do. Unfortunately, this service is for partners only but it is nice to see more resources being provided. Heaven knows good partners know whose chain to yank when they really, really have an issue and adding more resource for issues like these is always better.