Amy Walsh takes a look at an issue that we ran into recently. A client had two bank account numbers for a single account. Somewhere along the way the bank had merged or been acquired and the client’s account number changed. However, the number was never changed in their electronic reconcile file.The bank had simply associated the old and new numbers internally and kept sending the old number in the electronic reconcile files. We also had Safepay and Mekorma MICR in the mix just to make it interesting.
Amy has the full description and the resolution over at DynamicsCare.
Keep in mind that this can get more fun because it’s possible to have different routing numbers for different bank functions as well. For example, Suntrust uses a single routing number for incoming ACH transactions that is completely different from the routing number assigned for checks and deposits.