You, Me and Dynamics GP
If you have a customer return a full or partial shipment shipment, maybe it was duplicate, defective, etc., there is an easy way to process the return. Use SOP Auto Return.
In Sales Order Processing select Additional | Create Return
- Pick the RMA Type
- Set the customer
- Key or Select the document to return with the lookup
- Click OK
- Select the items that were returned
- Click Post
