16 January 2012

Weekly Dynamic: SOP Auto Return

If you have a customer return a full or partial shipment shipment, maybe it was duplicate, defective, etc., there is an easy way to process the return. Use SOP Auto Return.

In Sales Order Processing select Additional | Create Return

  • Pick the RMA Type
  • Set the customer
  • Key or Select the document to return with the lookup
  • Click OK
  • Select the items that were returned
  • Click Post